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　　September 30, 20xx

　　Alan Smith
　　Personnel Officer
　　Human Resources Department
　　321 Toronto St.
　　Toronto ON
　　A1A 1A1

　　Dear Mr. Smith,

　　I would like to be considered for the Senior Customer Service Representative position which your company advertised in the September 28th edition of the Toronto Employment News.

　　My qualifications and experience complement the responsibilities outlined in your advertisement and include almost 10 years’ experience in retail industry. I have been able to advance in my career through demonstrated initiative and the ability to work effectively under pressure. In my most recent position as Customer Service Representative, I have had the opportunity to work independently in a complex environment which has strengthened my communication and organizational skills.

　　I look forward to hearing from you in order to discuss this opportunity in further detail. I can be reached at 416-123-4567, and a message can be left on my machine if I am not available.

　　Thank you for your consideration.

　　Yours sincerely,

　　[Signature]

　　Jing Chen

　　Enclosures

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