SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING.

　　SUMMARYOFQUALIFICATIONS

　　Demonstratedabilityintheprovisionofsalessupportservices.Includesestablishmentoftheclientbase,extensivecustomerservicing,telemarketing,

coldcallingandsalesterritorydevelopment.

　　Consistentlymet/exceededsalesgoalsandinstitutedsalesprograms;salesincreasedfrom$8to$25million.

　　Thoroughknowledgeofmanagementproduction;assuretimelyandaccuratepresentationofgoods;adeptatcoordinatingdeliveryprocesses,

organizationofdeliveryschedulesandmonitoringdeliverypersonnel.

　　Extensiveexperienceinfacilitatingoperationalprocedures,Respondtocustomercomplaints;

resolveproblemelements;interactwithcreditdepartmenttoascertaincustomeraccountstatus.Handlesourcingofvendors,contractnegotiation,purchasing,

correspondence,accountadjustmentsandinventorycontrol.

　　Exceptionalcommunication/interpersonalandorganizationalskills.

　　EXPERIENCE

　　1989-PresentOXBRIDGE,INC.

　　Interfacewithmerchandisingpersonnel,atalllevels,andprovidetechnicalinformationoncompanyproductsandservices.

　　Interactwithcustomers,providingadviceintheselectionofproducts.Monitorproductiontoensurerealizationofcustomerspecifications.

　　Collaboratewithcontractingmerchandisersforcontractnegotiationonsupplies.Conductextensivematerialscostingprocesses.

　　Coordinatedeliveryschedulesandmonitordeliverypersonnel.

　　OrganizepromotionaldemonstrationactivitiesforhomeandHewYorkmarketingoffice.

　　Respondtoandresolvecustomercomplaints.

　　Manageofficeoperationsandproducecorrespondence.

　　Controlstockandconductpurchasingprocedures.

　　Assistsalesdepartmentinestablishingclientbase/salesterritories.

　　EDUCATION

　　1993-PresentPROPHETJUNIORCOLLEGE

　　AssociateDegreeProgram

　　ComputerOperationsProgram:Lotus1-2-3,DatabaseIII,Typing,Word-processing(Multimate),BusinessMath,SpeechCommunication,IntroductiontoComputersandEnglishComposition.

　　Notice

　　Backgroundsummaryaccentuatescandidate'sacquiredprofessionalskillsandimpressivetrackrecord.

　　Listingrelevantcoursesaddsweighttocandidate'seducationalcredentials.